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The MB-220 exam covers a wide range of topics related to marketing automation, email marketing, lead management, event management, customer journeys, analytics, and reporting. MB-220 exam consists of multiple-choice questions and simulation-based scenarios that test the candidate's ability to solve practical problems related to marketing automation. MB-220 exam also evaluates the candidate's understanding of the Dynamics 365 Marketing application's functionality, features, and capabilities. Passing the Microsoft MB-220 exam demonstrates that the candidate is proficient in using Dynamics 365 Marketing to drive effective marketing campaigns and deliver personalized experiences to customers.

Achieving the MB-220 Certification demonstrates to potential clients and employers that you have the knowledge and expertise to implement and configure Dynamics 365 Marketing solutions. Microsoft Dynamics 365 Marketing Functional Consultant certification can enhance your career prospects and open up new opportunities for you in the field of marketing automation and customer engagement. By passing the MB-220 certification exam, you can join the community of certified Dynamics 365 Marketing Functional Consultants and gain access to exclusive resources and support from Microsoft.

Microsoft Dynamics 365 Marketing Functional Consultant Sample Questions (Q10-Q15):

NEW QUESTION # 10
You are responsible for information about the attendees and sponsors in your Dynamics 365 for Marketing system. Indicate which record type would hold each type of information listed below.
For each Record Type listed below, indicate the Type of Information stored there.
To answer, drag the Type of Info to the appropriate Record Type. Each item may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Explanation:
Graphical user interface, text, application, email Description automatically generated

Reference:
https://docs.microsoft.com/en-us/dynamics365/marketing/manage-event-sponsorships
https://docs.microsoft.com/en-us/dynamics365/marketing/set-up-event-portal

NEW QUESTION # 11

You have been asked to add the German language to the Customer Satisfaction Survey. The survey is currently only available in the default English language.
You need to configure Dynamics 365 Customer Voice to display the German language option.
Which four steps should you take, in sequence, to complete your task? To answer, move the appropriate actions from the list of steps to the answer area and arrange them in correct order.

Answer:

Explanation:

Explanation:

Reference:
https://docs.microsoft.com/en-us/dynamics365/customer-voice/create-multilingual-survey

NEW QUESTION # 12
You are responsible for all outgoing marketing emails at Contoso, Ltd.
You are tasked with the best practices aimed at increasing delivery and interaction rates.
Which question is answered by the email insight statistic listed? To answer, drag the email statistic to the question answered by that statistic. Each statistic may be used one, more than once or not at all. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Explanation

NEW QUESTION # 13

You are a marketing administrator.
You need to edit a web page that contains a form used for holiday offers. The page and form are visible to the outside world.
Which five steps, in order, are needed to complete your task? (Choose five.) To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Answer:

Explanation:

Explanation:

NEW QUESTION # 14
You are creating a survey using Dynamics 365 Customer Voice. You need to include multiple question types.
Which survey question type presents the best choice for each scenario/example presented? To answer, drag the
appropriate survey question type to the scenario/example. Each survey question type may be used once, more
than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Explanation
Graphical user interface, application Description automatically generated

Reference:
https://www.c2software.com/c2-blog/dynamics-crm-voice-of-the-customer-surveys.aspx

NEW QUESTION # 15
......

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